Our Policy
Customer Satisfaction
At Clock Tower Insight, we are committed to providing exceptional service and support. If you are not satisfied with your data analysis or market testing results, please reach out within 30 days of receiving your report. We will work with you to address any concerns and offer a full refund for any specific service that does not meet your expectations. Your satisfaction is our top priority, and we believe in the integrity of our work.
Quality Assurance Commitment
We strive for excellence in every project by working closely with clients to ensure the data insights align with their objectives. If discrepancies arise or results seem unsatisfactory, we encourage clients to contact us immediately. Every effort will be made to rectify any issues, including adjustments to the analysis or methodology employed. Your feedback helps us continuously improve our services and ensures that we can deliver the best possible insights.
Contact Us for Assistance
Reach out directly via our contact form or call us for swift support. We’re here to help.